Are these physical products or download files?
The products currently in our shop are physical 3D-printed items, not digital files.
Do you accept custom orders?
Not at this time. Please choose from the products and options listed in the shop.
Where do you ship?
We ship to the 48 contiguous United States and Washington, DC. We do not currently ship to Alaska, Hawaii, US territories, military addresses, or internationally.
How much is shipping?
Standard shipping is $10 per order and is free on qualifying orders of $100 or more. The threshold includes applicable tax, is calculated after discounts, and excludes shipping. See our Shipping Policy for details.
Will colors look exactly like the photos?
Colors and appearance may vary with the material and your screen. Check the available product options before ordering.
How do I contact you?
Email office@customencounters.com or call 269-539-6610. Please include your order number when asking about an existing order.